No worries! We will do our best to get this resolved for you asap!

STEP 1: 

Please ensure that you have read our Testing the Offer article.

STEP 2: 

Clear the cookies for your browser. 

The app will hide offers once accepted or declined. This is to not overflow the customer with our upsell popup.

To test the offer again - please clear the cookies for the store.

This can be done as following.

Google Chrome:


If you are still experiencing issues please hit the chat box in the bottom right corner of the app and we'll look into this ASAP.

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